Privacy Policy | Quo Vadis Educational Center

This policy explains what personal data we collect through https://quo-vadis.md and our educational services, why we collect it, how long we keep it and what rights you have. We process data in line with Law No. 195/2024 on Personal Data Protection of the Republic of Moldova, which mirrors the EU GDPR.

1. Data controller

SC „QUO VADIS” SRL (Quo Vadis Educational Center)
IDNO: 1003600096926
Address: 82 Alexei Sciusev St., MD-2012, Chisinau, Republic of Moldova
E-mail: office@quo-vadis.md
Phone: +373 22 999 988

For anything related to your data, e-mail the address above with the subject line “Personal data”.

2. What we collect and why

When: Consultation / call-back form
Data: name, phone number, the page you sent the request from
Purpose: to contact you and answer your request
Legal basis: steps at your request prior to entering a contract (art. 6(1)(b))

When: Course or Cambridge exam enrolment
Data: name, phone, e-mail, school grade; for the candidate: name, date of birth, sex
Purpose: reserving your place, exam registration, course communication
Legal basis: performance of a contract (art. 6(1)(b))

When: Free online test
Data: first and last name, phone, e-mail (optional), age group, your test answers
Purpose: assessing your level, sending you the result and recommending a course
Legal basis: steps at your request prior to entering a contract (art. 6(1)(b))

When: Online payment
Data: name, e-mail, phone, amount and payment description
Purpose: processing the payment and issuing confirmation
Legal basis: performance of a contract; legal obligation (accounting)

When: Website chat (Tawk.to)
Data: the name and messages you choose to type
Purpose: answering your questions
Legal basis: at your request — the chat loads only when you open it (art. 6(1)(b))

When: Browsing the site
Data: technical data (IP address, browser type, pages visited) via cookies
Purpose: running the site; traffic statistics
Legal basis: legitimate interest (operation); consent (statistics)

When	Data	Purpose	Legal basis
Consultation / call-back form	name, phone number, the page you sent the request from	to contact you and answer your request	steps at your request prior to entering a contract (art. 6(1)(b))
Course or Cambridge exam enrolment	name, phone, e-mail, school grade; for the candidate: name, date of birth, sex	reserving your place, exam registration, course communication	performance of a contract (art. 6(1)(b))
Free online test	first and last name, phone, e-mail (optional), age group, your test answers	assessing your level, sending you the result and recommending a course	steps at your request prior to entering a contract (art. 6(1)(b))
Online payment	name, e-mail, phone, amount and payment description	processing the payment and issuing confirmation	performance of a contract; legal obligation (accounting)
Website chat (Tawk.to)	the name and messages you choose to type	answering your questions	at your request — the chat loads only when you open it (art. 6(1)(b))
Browsing the site	technical data (IP address, browser type, pages visited) via cookies	running the site; traffic statistics	legitimate interest (operation); consent (statistics)

We do not process special categories of data (health, religion, ethnicity, etc.). Card details never reach us — they are entered directly on the payment processor’s secure page.

3. Children’s data

Many of our courses are for children. We collect the data of a child under 14 only from a parent or legal representative, who gives consent on the child’s behalf (art. 8 of Law No. 195/2024). Our forms for children are filled in by the parent, who confirms this with a checkbox; if a child sends us data without parental consent, we delete it as soon as we become aware. We collect only what is strictly needed for the course or exam (name, age/grade, and for Cambridge exams the date of birth and sex required by the exam board).

4. Who we share data with

We do not sell your data. We share it only with:

Notion Labs, Inc. (USA) — the system we use to keep client and test records. The transfer is covered by standard contractual clauses.
BPay (Paymaster S.R.L.) — our online payment processor.
Cambridge University Press & Assessment and the authorised exam centre (European Examinations Centre, RO050) — for Cambridge exam candidate registration.
Google LLC (Google Analytics, YouTube) and Tawk.to — statistics, video and chat providers — statistics only with your consent, chat only when you open it.
Public authorities where the law requires it.

5. How long we keep data

Contact requests with no subsequent enrolment: 12 months from last contact.
Online test results: 12 months.
Student records and contracts: duration of the course plus 3 years.
Payment and accounting records: 6 years, as required by accounting law.
Exam candidate details (date of birth, sex): until exam registration is completed, then removed from our records.

6. Cookies

The site uses strictly necessary cookies (page operation, remembering your cookie choice) and, only with your consent, statistics cookies (Google Analytics). You can accept, reject or change your choice at any time in the cookie banner or your browser settings. Refusing does not limit access to the site. The chat (Tawk.to) and its cookies load only if you press the chat button; YouTube videos are embedded in no-cookie mode.

7. Your rights

Under arts. 15–22 of Law No. 195/2024 you have the right:

of access — to learn what data we hold about you and receive a copy;
to rectification — to have inaccurate data corrected;
to erasure — to have data deleted when it is no longer needed or you withdraw consent;
to restriction of processing;
to data portability — to receive your data in a structured format;
to object — to processing based on legitimate interest, including direct marketing;
to withdraw consent at any time, as easily as you gave it, without affecting earlier processing.

We make no automated decisions with legal effects on you and do no profiling.

To exercise your rights, e-mail office@quo-vadis.md. We reply within one month of receiving your request, free of charge. For complex requests we may extend this by up to two months and will tell you within the first month.

If you believe we are infringing your rights, you can lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova: str. Serghei Lazo 48, MD-2004, mun. Chișinău, e-mail centru@datepersonale.md, phone +373 22 820 801, datepersonale.md.

8. How we protect data

The site runs exclusively over an encrypted connection (HTTPS). Access to our records is limited to staff who need it to provide your services, via individual accounts. In the event of a security incident that may affect your rights, we notify the National Center for Personal Data Protection of the Republic of Moldova within 72 hours and inform you without undue delay.

9. Changes to this policy

We update this policy whenever the way we process data changes. The current version and its effective date are shown at the top of the page. Significant changes are announced on the site or by e-mail.